Terms of service
Last updated: October 7, 2026
Overview
Welcome to In Rhythm. These Terms of Service ("Terms") apply to your use of the In Rhythm website and online store at shop.inrhythm.earth and inrhythm.earth, and to any purchase you make from us (together, the "Services").
In these Terms, "In Rhythm", "we", "us" and "our" mean Circadian Healing Ltd, a company registered in England and Wales (company number 16307291), whose registered office is at 124 City Road, London, EC1V 2NX, United Kingdom. "You" means the person using the Services or placing an order.
Our store is powered by Shopify. By using the Services or placing an order, you agree to these Terms and to our Privacy Policy, Refund Policy and Shipping Policy, which form part of these Terms. Please read them carefully: they include important information about your rights, our warranty, and the limits of our liability. If you do not agree, please do not use the Services.
Nothing in these Terms affects your statutory rights as a consumer, including your rights under the UK Consumer Rights Act 2015, the Consumer Contracts Regulations, EU consumer law, the Australian Consumer Law, or the consumer protection laws of your US state, where these apply to you.
1. Eligibility and accounts
You must be at least 18 years old, or the age of majority where you live, to place an order. When you place an order or create an account, you agree to give us accurate, complete and current information, including your email address, billing address, shipping address and payment details, and to keep it up to date.
You are responsible for keeping your account login details secure and for all activity on your account. You may not transfer or sell your account to anyone else.
2. Our products
We sell circadian lighting products, including the Better Sleep Bulb. We take care to describe and show our products accurately, but colors and appearance may look slightly different on your screen, and the light in your home will depend on your fixtures, lampshades, room surfaces and distance from the bulb.
Wellness products, not medical devices. Our products are designed to support a healthy daily light environment. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Information on our website, in our emails and on our packaging is for general information only and is not medical advice. If you have a medical condition, a sleep disorder or a condition affected by light (for example, light sensitivity or epilepsy), please speak to a qualified healthcare professional before changing your lighting.
Using your bulb safely. Please follow the instructions supplied with your product. Our bulbs are for indoor use only, must be used in a compatible fitting (for example, E26/E27 or B22, as stated for your product), and are designed for standard on/off switches. They are not designed for touch-controlled lamps, twist or rotary lamps, or three-way lamp sockets, and dimmers should be avoided or kept at full brightness. Always switch off the power before fitting or removing a bulb.
We may change product descriptions, specifications or availability, or discontinue a product, at any time. We may limit the quantity of a product available to any person, household or region.
3. Orders and pre-orders
When you place an order, you are making an offer to buy. We will email you to confirm we have received your order; your order is accepted when we confirm it and take payment. We may decline or cancel an order, for example if a product is unavailable, if there is an error in the price or description, or if we suspect fraud. If we cancel an order after you have paid, we will refund you in full.
Pre-orders. Some products may be offered for pre-order before they are in stock. When you pre-order, we take payment at the time of your order and reserve your product from the next production batch. The product page and your order confirmation will show the estimated shipping date. Estimated dates are our best forecast and may change because of manufacturing, freight or customs delays; if your estimated date changes, we will email you. You may cancel a pre-order for a full refund at any time before it ships by emailing team@inrhythm.earth.
Products are sold for your personal or household use and not for commercial resale. If you would like to buy for a business, clinic or other commercial setting, please contact us.
4. Prices, discounts and payment
All prices on our store are shown in US dollars unless otherwise stated. The price you pay is the price shown at checkout when you place your order, as confirmed in your order confirmation email. We may change prices, discounts and promotions at any time, but changes will not affect orders already accepted.
Multi-buy discounts. We may offer automatic volume discounts when you buy more than one bulb. The discount that applies will be shown in your cart and at checkout before you pay.
Discount codes and promotions. Discount codes, affiliate codes and promotions are subject to their own terms, may have expiry dates, and cannot be exchanged for cash. Unless stated otherwise, codes cannot be combined with each other or with other promotions. If promotion terms conflict with these Terms, the promotion terms apply to that promotion.
Unless stated otherwise at checkout, prices do not include shipping or any import duties or taxes charged by your country. Payments are processed securely by our payment providers. By placing an order, you confirm that you are authorized to use the payment method you provide.
If we discover an obvious pricing error, we will contact you and give you the option to continue at the correct price or cancel for a full refund.
5. Shipping and delivery
We ship worldwide. Shipping costs, delivery estimates and any customs information are set out in our Shipping Policy and at checkout. Delivery times are estimates, not guarantees, and may be affected by carriers, customs processing and events outside our control.
Customs, duties and taxes. We do not collect import duties or taxes at checkout. Depending on your country, your local customs authority may charge import duties or taxes when your parcel arrives. These are set by your government and are your responsibility.
Ownership and risk of loss pass to you when the product is delivered to the shipping address you gave us, unless the law where you live says otherwise. If your order arrives damaged or does not arrive, please contact us at team@inrhythm.earth and we will help.
6. Returns, our guarantee and warranty
30-night money-back guarantee. If your sleep hasn't improved, you can request a refund within 30 days of delivery. We refund the full price you paid for the bulbs, plus your return postage. You pay the return postage up front, and we refund it once you send us the receipt and proof of return. The original shipping charge is not refunded, except where required by law. Full details are in our Refund Policy.
12-month warranty. Every Better Sleep Bulb comes with a 12-month warranty from the date of delivery, covering manufacturing defects. If your bulb develops a fault during this time when used as instructed, contact us and we will replace it or refund it. The warranty does not cover damage from misuse, accidents, drops, cracks or water exposure, use in an incompatible fixture or on a dimmer below full brightness, use outside the rated voltage (AC 100–240V), commercial use, or modifying or taking apart the bulb.
Your statutory rights. Our guarantee and warranty are in addition to, and do not replace, your legal rights. If you are a consumer in the UK or EU, you also have a legal right to cancel most online orders within 14 days of delivery, and legal rights if goods are faulty, not as described or not fit for purpose.
7. Intellectual property
All content on the Services, including our name, logos, product names, text, images, graphics, videos and the design of our website, is owned by or licensed to Circadian Healing Ltd and is protected by intellectual property laws. You may use the Services for your own personal, non-commercial use only. You may not copy, reproduce, modify, distribute or republish our content without our written permission.
"In Rhythm" and "Better Sleep Bulb" and our logos are our trademarks. Shopify's name and logos are trademarks of Shopify. Other names and logos on the Services belong to their respective owners.
8. Reviews, feedback and content you share
If you submit a review, comment, photo, idea or other feedback, you give us a worldwide, royalty-free, perpetual license to use, reproduce, edit, publish and display it in any media, including in our marketing. You confirm that your content is honest, reflects your own experience, is yours to share, and does not infringe anyone's rights. If you received a free product, discount or other incentive in connection with a review, you must say so.
We may, but are not required to, monitor, edit or remove content that we consider unlawful, offensive, misleading or in breach of these Terms. We do not edit reviews to change their meaning.
9. Affiliates and partners
Some people who recommend our products are members of our affiliate program and may earn a commission or receive other benefits when you buy through their link or code. Affiliates are independent and are not authorized to make promises or medical claims on our behalf. Participation in our affiliate program is governed by separate affiliate terms.
10. Third-party tools and links
The Services may include links to, or tools provided by, third parties (for example, payment providers, review platforms or embedded content). We do not control and are not responsible for third-party websites, tools or content, and your use of them is subject to their own terms and privacy policies.
11. Our relationship with Shopify
Our store is hosted on Shopify, but all sales are made directly between you and Circadian Healing Ltd. Shopify is not responsible for any part of your purchase, including any injury, damage or loss arising from products bought from us. To the extent permitted by law, you release Shopify and its affiliates from claims relating to your purchases from us.
12. Privacy
We handle your personal information as described in our Privacy Policy. Because our store is hosted on Shopify, Shopify also processes certain information about your use of the Services, as described in Shopify's own privacy policy.
13. Errors and omissions
We try to keep the Services accurate and up to date, but they may occasionally contain errors in product descriptions, pricing, promotions, shipping charges, transit times or availability. We may correct errors and update information at any time. If an error affects an order you have placed, we will contact you before taking any action.
14. Acceptable use
You may use the Services only for lawful purposes. You must not: use the Services to break any law or infringe anyone's rights; harass or abuse our team or anyone else; submit false or misleading information; send spam or other unsolicited promotions; introduce viruses or malicious code; copy, scrape or extract data from the Services by automated means without our permission; or attempt to bypass our security. We may suspend or close your account if you break these Terms.
15. Automated agents
If you use or enable any software that acts on your behalf to access or interact with the Services without direct human supervision (an "Agent"), the Agent must clearly identify itself as an Agent in every request (including in its user agent string as "Agent/[agent name]"), must not conceal or misrepresent that it is an Agent, must answer truthfully if asked whether it is human, and must not complete or circumvent CAPTCHAs or any measure we use to manage automated access. We may limit or block any Agent's access to the Services at any time.
16. Disclaimer
Nothing in this section affects your statutory rights. Information on the Services is provided for general information only. Except as expressly stated in these Terms (including our guarantee and warranty) and to the extent permitted by law, the Services are provided "as is" and "as available", and we do not promise that the Services will be uninterrupted, timely, secure or error-free. Some jurisdictions do not allow certain warranties to be excluded, so some of this section may not apply to you.
17. Limitation of liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law, including your statutory rights as a consumer.
Subject to that, and to the extent permitted by law, we are not liable for any indirect or consequential loss, or for any loss of profit, revenue, savings or data, arising from your use of the Services or our products. Our total liability to you for any claim relating to an order is limited to the amount you paid for that order. We are not liable for any failure or delay caused by events outside our reasonable control.
18. Indemnity
To the extent permitted by law, you agree to compensate us for any losses, costs or claims (including reasonable legal fees) brought by a third party that arise from your breach of these Terms, your breach of any law, or your misuse of the Services. This does not apply to normal consumer use of our products.
19. Termination
We may suspend or end your access to the Services if you break these Terms. Any sections that by their nature should continue after termination (including intellectual property, reviews and feedback, disclaimer, limitation of liability, indemnity and governing law) will continue to apply.
20. General
Severability. If any part of these Terms is found to be invalid or unenforceable, the rest of these Terms will still apply.
No waiver. If we delay or do not enforce any part of these Terms, we may still enforce it later.
Entire agreement. These Terms, together with the policies they refer to, are the entire agreement between you and us about the Services.
Transfer. You may not transfer your rights under these Terms without our written consent. We may transfer our rights to another organization, and we will tell you if this happens and it affects your rights.
Headings are for convenience only.
21. Governing law and disputes
These Terms are governed by the laws of England and Wales. If you are a consumer, you also benefit from any mandatory consumer protection laws of the country or US state where you live, and you may bring proceedings in your local courts where the law allows. We'd always rather resolve any concern directly, so please contact us first at team@inrhythm.earth.
22. Changes to these Terms
We may update these Terms from time to time. The latest version will always be on this page, with the date it was last updated. Changes will not affect orders placed before the change. If we make a significant change, we will tell you where required by law.
23. Contact us
Questions about these Terms? Email team@inrhythm.earth or write to us at:
Circadian Healing Ltd (trading as In Rhythm)
124 City Road, London, EC1V 2NX, United Kingdom
Company number 16307291, registered in England and Wales